Shipping policy

Shipping Policy

Last Updated: February 2026

Welcome to ShadeX — where every pair of eyewear is designed with care and delivered with precision. Below you’ll find all the details about our shipping process, so you know exactly what to expect when you order from us.

1. Order Processing

All orders are carefully processed within 1–2 business days (Monday to Friday).
Once your order is confirmed, you’ll receive a confirmation email with your order details.
As soon as it ships, we’ll send you a tracking number so you can follow your package every step of the way.

2. Shipping Time & Delivery

  • 2–5 business days

Please note that delivery times may vary slightly during holidays, promotions, or unforeseen courier delays.

3. Shipping Charges

  • Free Standard Shipping on all orders (within Pakistan)

4. Tracking Your Order

You’ll receive a tracking link via email or SMS once your order has shipped.
If you face any tracking issues, contact our support team — we’re happy to help.

5. Address & Delivery Issues

Please double-check your shipping details before completing your order.
ShadeX is not responsible for delays or losses caused by incorrect addresses or unclaimed packages.

6. Delays or Issues

If your order hasn’t arrived within the expected time frame, please reach out to us at shadex.premium@gmail.com with your order number. We’ll investigate and get back to you promptly.

Thank you for choosing ShadeX.
We’re dedicated to ensuring your experience — from checkout to unboxing — is seamless, stylish, and satisfying.